United Way
of Southern Kentucky

Frequently Asked Questions about United Way

How do I know my money actually goes to the agencies?
How much of my donation goes to the agency?
How do agencies qualify for United Way support?
What is United Way of America?
Why aren’t all agencies (or a particular agency) included in the United Way campaign?
Why should I give if my spouse already gives?
Why should I give when I (or my family) never use agency services?
I’ve got a complaint. Someone I know didn’t receive help from a United Way agency.

Still have a question? E-mail us at info@uwsk.org


How do I know my money actually goes to the agencies?
When you give to United Way of Southern Kentucky, you entrust your hard-earned dollars to an organization that takes this trust very seriously. UWSK volunteers make sure that designated funds are distributed according to the donor’s wishes and then oversee the allocation of undesigned funds to all programs through citizen review panels. These panels conduct annual reviews and closely monitor agency services. Just as important, UWSK’s own operating budget is audited by an independent auditing firm and is carefully scrutinized by volunteers.  United Way of Southern Kentucky also annually files the IRS Form 990 return required for non-profit organizations.

How much of my donation goes to the agency?
76 cents of every dollar collected goes to the agency. The remaining 24 cents is used to help pay for the following items:
  • Grant research room – more than 20,000 grants can be researched to help bring outside dollars into the community and help lessen the burden of citizens and businesses being asked for money.
  • Training classes for staff and leaders of non-profit organizations – these classes focus on budgeting, marketing, grant writing, diversity and many other items that work to strengthen the non-profit system as a whole within the BRADD region.
  • Operating costs – including all costs associated with running a business – utilities, maintenance, printing, copies, salaries and benefits for 6 people, telephone, financial audit from independent auditors, etc.
  • Community Needs Assessment – this is an extensive community driven study designed to discover what services are most needed, where the services are meeting the need and where are the “gaps” in service.
  • Health and Human Service Directory by county. The directory lists the vast majority of services available to people in need. The individual county directory was published and distributed to businesses, organizations and individuals within their county.

How do programs qualify for United Way support?
Any health and human service agency willing to meet the high standards for participating may apply for funding. The primary factors considered include community need and the ability of the agency to provide quality programs. Programs must be consistent with the mission of our United Way. A UWSK Admissions Committee considers the following basic requirements and general criteria in considering admitting agencies:

  • Qualifying nonprofit status under IRS Subsection 501(c)(3)
  • Governance by a responsible, active volunteer Board of Directors
  • Agreement to comply with UWSK’s fund-raising guidelines
  • Demonstrated community support and need for agency’s programs and services
  • Timely compliance with UWSK’s financial reporting requirements
  • Other considerations including but not limited to: priority of needs served, stability of agency’s operations, need for funding, program quality and duplication of services.

What is United Way of America?
United Way of America is NOT the corporate headquarters. It is a national support organization designed to assist local United Ways across the country. It does not set policies or regulate local United Ways but provides cost-saving services to local United Ways.

Why aren’t all agencies affiliated with the United Way?
Some agencies have chosen not to apply and others follow guidelines from their national organization that do not allow them to become a UWSK agency. UWSK agencies must agree to an annual review of their programs and budgets by UWSK volunteer committees and they must agree to limit independent fund-raising.

Why should I give if my spouse already gives?
Because UWSK supports programs for everyone in our community, it depends on every working person for support. If only one member of each family gave, many programs could not be supported. Each member of a family is encouraged to give based on his/her ability.

Why should I give when I (or my family) never use agency services?
You are an exception if you or a family member haven’t been touched by a UWSK supported agency. United Way agency services are for everyone. Job loss, loss of a loved one, terminal illness, and the problems of growing up and growing old know no boundaries. You never know when you, a family member or a neighbor may need a United Way service. It’s comforting to know you’ve helped ensure that these services will be there when they’re needed.

I’ve got a complaint. Someone I know didn’t receive help from a United Way agency.
Get the facts - names, agency, dates, pertinent information; then call United Way at (270) 843-3205. All complaints will be checked out thoroughly and you will be notified of the findings. No one who needs help is deliberately turned down. Many complaints are the result of misunderstandings that can be resolved.

 

 

 

 

 

 

 


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United Way of Southern Kentucky  ::  1110 College Street  ::   PO Box 3330  ::  Bowling Green, KY 42102-3330
Tel:
(270) 843-3205  ::  Fax: (270) 843-3236  ::  info@uwsk.org

 

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